Explore our body butters and teas.
Find helpful answers about our small-batch whipped body butters and loose-leaf herbal wellness teas for your daily self-care rituals.
1. General & Brand Questions
- What is Butter & Tea? Butter & Tea is an artisan e-commerce brand offering small-batch, handcrafted whipped body butters and loose-leaf herbal wellness teas designed to elevate your daily self-care rituals.
- What is Ujima Wellness? Ujima is a Swahili word meaning collective work and responsibility. Ujima Wellness is our official blog and newsletter community space where we share holistic health tips, intentional self-care routines, and guides on bridging internal wellness with external skincare.
- Are your products natural and organic? Yes! We use certified organic carrier oils, unrefined butters, and premium botanical ingredients free of synthetic fragrances, fillers, and parabens.
2. Products & Ingredients
- What is the difference between your whipped body butters?
- Serenity Whipped Body Butter: Formulated with an organic essential oil blend (Clary Sage, Bergamot, Lavender, Sweet Marjoram, and Roman Chamomile) for a calming, herbaceous aroma.
- Sanctuary Woods Whipped Body Butter: Infused with the warm, grounding Intrigue essential oil blend featuring Himalayan cedarwood, frankincense, red mandarin, and ylang-ylang.
- Pure Unscented Whipped Body Butter: Completely free from essential oils and added fragrances, making it ideal for sensitive or reactive skin.
- Haven CBD Whipped Body Butter: Features a soothing, CBD-infused coconut MCT oil base (replacing jojoba oil) designed to help melt away tension and deeply nourish skin.
- Are your herbal teas caffeinated? No, our herbal wellness teas (such as Serenity Evening Herbal Tea and Sanctuary Nighttime Herbal Tea) are 100% caffeine-free, making them the perfect companion for your evening wind-down routine.
- Do your body butters feel greasy? Not at all! We whip our butters to cloud-like perfection and include organic golden jojoba oil (or CBD coconut MCT oil) alongside arrowroot powder to ensure a silky, fast-absorbing, non-greasy dry-down.
- How should I store my body butter? Store your whipped body butter in a cool, dry place away from direct sunlight. Because our butters are completely natural and formulated without synthetic stabilizers or water, they can soften or melt in high temperatures. If your butter melts slightly, simply pop it in the refrigerator for 15–20 minutes to re-solidify (the whipped texture may compress slightly, but the nourishing properties remain unchanged!).
3. Orders, Shipping & Final Sale Policy
- What are your payment methods? Payments are processed securely upfront via credit card or debit card at the time of online checkout.
- Can I cancel or modify my order after placing it? Once an order is submitted and processed through our checkout system, it cannot be canceled, altered, or modified. Please double-check your cart, items, and shipping address before completing your purchase.
- What is your return and refund policy? Due to the intimate, personal care, and consumable nature of our artisan products, all sales are final. We do not accept returns, issue monetary refunds, or offer product exchanges on physical goods, digital downloads, or gift cards for any reason.
- What if my order arrives incorrect or was unfulfilled properly? While all sales are final, we hold ourselves to rigorous standards of accuracy. If an item was shipped incorrectly or fulfilled incorrectly on our part according to your order, a replacement item will be shipped to you at our expense. Please contact our support team within 7 days of delivery with your order details and photographic proof of the discrepancy.
4. Safety & Health Disclaimers
- Are your products FDA-evaluated? Statements regarding our skincare and herbal wellness products have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
- Should I perform a patch test? Yes. Because our botanical formulas contain rich plant oils, unrefined butters, and pure essential oils, we strongly recommend performing a patch test on a small area of skin prior to full application. Discontinue use immediately if irritation occurs.
- Can I use your products while pregnant or nursing? If you are pregnant, nursing, have a sensitive medical condition, or take regular medications, we recommend consulting your physician or dermatologist before introducing new skincare ingredients or herbal tea blends into your daily routine.